Transaction Windows Care & Maintenance

DK Hardware -

Transaction windows require regular inspection and proper maintenance to keep them in excellent condition. Regularly caring for these windows will ensure high-end performance for an extended period. DK Hardware provides an extensive range of transaction windows, and we know the importance these windows play in your business. Whether you have a quick-serve restaurant, coffee shop, drive-thru pharmacy, or a ticket window, here are some of the best methods for drive-thru window cleaning.

Clean the Frame

The frame is one of the most critical parts of any transaction window, especially surrounding the area where the window opens. Hence it needs to be taken care of first. Use a soft brush to mop out any debris stuck in the frame. After that, scrub down the frame with a wet sponge and nonabrasive soap to eliminate bird droppings, smudges, leaves, or other organic matter. Avoid any acidic or abrasive industrial cleaners because they have a high chance of ruining the finish on the frame. After you are done sweeping and washing, wipe the frame dry.

Window Glass Maintenance

A service window requires constant interaction with customers; hence, it is important to treat them right with regular cleaning and maintenance. The build-up of grime, dirt, and other particles on your drive-thru window's glass can hamper your brand's image in your customers' and employees' minds.

Prepare a cleaning solution of mild dish soap and water that is simple to rinse off for cleaning glass. To get a sparkling clean appearance after cleaning, wipe it dry with a soft towel or cloth. However, when cleaning your drive-thru windows, avoid using a few things to avoid harming the insulating seal or the glass. They consist of:

  • Caustic chemicals
  • Razor blades
  • Putty knives
  • Abrasive pads
  • Petroleum-based cleaners
  • High-pressure water hoses

Also, if the window has bullet-resistant glazing (acrylic and polycarbonate), clean it with only a mixture of soap and warm water. Other solutions can have a damaging effect on the window glazing.

Check for Moisture and Water Infiltration

Since service windows serve as a barrier between the inside and the outside, you want to ensure your windows are in top shape and keep water where it belongs. This is true for any season, as even a little water infiltration has the potential to cause lasting damage. If left unchecked and unaddressed for a long time, you might have to shell out a large sum to get it repaired. One of the best times to check if everything is in order is during heavy rainfall or a big rainstorm.

Also, if the installation is not done right, you might face water infiltration problems. So, you should make it a point to check your window for water infiltration immediately after installation to avoid water damage due to bad construction or installation issues.

The weatherstripping of your service window is another crucial aspect to take care of. With time, its material can wear away and might need to be replaced in case of leakage.

For transaction windows with insulated glass, you should regularly check for moisture within the panes, which would indicate a failed seal, negatively impacting your window's efficiency and performance.

Operational Maintenance

Proper care and maintenance are the prerequisites to any product's longevity and performance, and transaction windows are no exception. Regularly oil the stainless-steel ball-bearing slide rail systems in your drive-thru windows and drawers for top-class performance. Also, clean and degrease the lead screws on all electric drawers every six months. If you own an automatic drive-thru window, then you should first disconnect the window before operation.

To get the most service and value out of your service window, you must be diligent in taking the proper steps for their maintenance. Try to perform these checks and inspections at least once every six months or more frequently, depending on drive-thru usage, weather conditions, and debris near the window.

Here are a few high-quality transaction windows from DK Hardware that will cater to your business requirements:

  1. Quikserv Automatic Bi-Parting Drive-Thru Slider Window: BP-9627-BX
  2. Quikserv Automatic Bi-Parting Drive-Thru Slider Window: BP-9518-BX
  3. Quikserv Automatic Drive-Thru Slider Window With Insulated Glass: IFT-9649-BL
  4. Quikserv Self-Closing Side Sliding Transaction Window: SC-3636-9017-BR
  5. Quikserv Manual Transaction Window: CM-9021-CX

DK Hardware features a wide range of transaction windows for your various business needs. We are confident you will find your pick with different types of drive-thru windows available. Click on any link on this blog to be redirected to some of the best options.

For any specific questions, feel free to reach out to us!

For quotation contact via email: sales@dkhardware.com or

Toll-Free: 877-509-8040